California Lemon Law Attorney | Persistent Vehicle Defects Case Win
Consumer Action Law Group recovered $45,000 for client V. Zambrano after purchasing a new Ford Ranger that developed persistent mechanical defects the manufacturer failed to repair despite multiple attempts.
What happened to Zambrano?
Our client purchased a new Ford Ranger that came backed by a manufacturer’s warranty. Almost immediately after taking delivery, the vehicle began experiencing mechanical problems that made it unreliable for everyday use.
Our client brought the truck in for repairs on multiple occasions, but the problems persisted each time. The vehicle was ultimately out of service for an extended period, leaving our client without reliable transportation and unable to meet both personal and work-related obligations.
After months of dealing with the manufacturer and getting no real resolution, our client decided to revoke acceptance of the vehicle and seek legal help.
How did Consumer Action Law Group resolve this case?
After contacting Consumer Action Law Group, our legal team evaluated the case and determined that the manufacturer had failed to meet its obligations under California’s Song-Beverly Consumer Warranty Act — commonly known as the California Lemon Law — which requires manufacturers to repair or replace a defective vehicle within a reasonable number of attempts.
Our team moved quickly, presenting a formal demand that the manufacturer unwind the purchase and compensate our client for the financial harm caused by the defective vehicle. Faced with a well-documented case, the manufacturer agreed to a settlement. Consumer Action Law Group and our client recovered $45,000, made our client whole, and closed the matter without the need for a prolonged trial.
Frequently Asked Questions
What are my rights if a car manufacturer won’t fix a defect covered by warranty in California?
California’s Song-Beverly Consumer Warranty Act — the state’s lemon law — gives consumers the right to a replacement vehicle or a full refund if a manufacturer cannot repair a covered defect within a reasonable number of attempts. If the manufacturer fails to meet this obligation, a consumer may have grounds to pursue a legal claim for the full cost of the vehicle, incidental expenses, and attorney fees. The law applies to new vehicles sold or leased in California that develop defects covered by the manufacturer’s warranty.
Can I get my money back if my new car kept breaking down and the dealership couldn’t fix it?
Possibly. If your vehicle experienced a defect covered by its warranty and the manufacturer or its authorized dealers were unable to repair it after a reasonable number of attempts, California law may entitle you to a repurchase or replacement. The specific facts of your situation — including your repair history, the nature of the defect, and the documentation you have — will determine whether you have a qualifying claim. Speaking with a consumer protection attorney is the most reliable way to understand your options.
How long does a lemon law case typically take to resolve in California?
Resolution timelines vary significantly depending on how cooperative the manufacturer is, how well-documented the repair history is, and whether the case settles before litigation or proceeds further. Many cases are resolved through a formal demand and negotiation once the manufacturer recognizes the strength of the consumer’s position. An attorney experienced in lemon law claims can give you a realistic sense of what to expect based on the specifics of your case.
What types of vehicle defect cases does Consumer Action Law Group handle in California?
Consumer Action Law Group handles a wide range of auto-related consumer protection cases, including lemon law claims for vehicles with persistent mechanical defects, warranty breach cases, and auto fraud involving misrepresentation or concealment at the time of sale. The firm represents consumers throughout California whose vehicle purchases have caused them financial harm due to defects, dealer misconduct, or manufacturer failures to honor their legal obligations.
My truck has had the same recurring problem — does that mean my case would turn out like this one?
Not necessarily. Every case depends on its own specific facts — the outcome described here reflects the particular circumstances of that client’s situation, and cases that sound similar don’t always lead to the same result. What matters is whether the events happened as you remember them, whether you have documentation to support your claim (such as repair orders, dealer communications, or purchase contracts), and whether the circumstances of your vehicle purchase qualify under the laws Consumer Action Law Group pursues. The only way to know if you have a case is to speak with our team directly — consultations are free.
Did a car dealer defraud you? We can help.
Consumer Action Law Group has helped hundreds of California consumers fight back against manufacturers and dealers who sold them defective vehicles and refused to make things right. If your vehicle has been in and out of the shop for the same problems — or if you’ve been left without reliable transportation because of a defect the manufacturer won’t fix — you may have legal options.
Contact us today for a free consultation.
